For some users, EBSCO Discovery and EBSCO databases can result in an error message when using OpenAthens to authenticate. You may see an OpenAthens error message of "Looping - SP redirecting back to the login point" when trying to authenticate. We are aware of the issue and working with EBSCO and OpenAthens support on a resolution. At this time, no other databases are affected.
We have confirmation from several students that clearing cookies in Chrome resolved the issue for them. Here are the steps to follow:
- In Google Chrome, at the top right, click the "three dots" menu and then choose the option to "Delete Browsing Data."
- In the next window, click the option to delete "Cookies and other site data."
- Click the "Delete Data" button.
- Restart Google Chrome (fully close it and reopen it).
- Navigate directly to library.purdueglobal.edu
and then conduct a search with the search box on our homepage. The search box leads to EBSCO Discovery.
You can find more information about clearing cookies and using Chrome's Incognito mode on the Library's FAQ. Read the "How do I clear cookies or use Chrome's Incognito Mode?" FAQ. Incognito mode is a good second step to try, as it not only blocks cookies but also plugins, and while not confirmed, a plugin like an ad-blocker may be causing the issue.
If clearing cookies and the above doesn't help, use these alternative links to EBSCO Discovery and EBSCO databases to conduct your research:
If you still cannot access EBSCO content, please contact the library with the following information:
- Your operating system (Windows 11 or MacOS)
- Browser (Chrome, Edge, etc.)
- Internet Service Provider (Xfinity, RCN, Optimum, etc.)
- Troubleshooting that you tried already
We apologize for the inconvenience caused to anyone affected.
In 2023, the PG Library reached out to our academic community for journal recommendations. Faculty and school leadership came up with about 150 recommendations at the time. We are happy to report that we’ve made good progress on this. Around two dozen of these titles we added last spring with a set of journals from Elsevier, with some others coming in through additions in EBSCO.
In exciting news that will add even more journals to our collections today, we now have access to Sage Premier. Sage was the publisher with the most requested titles. Sage Premier not only adds the 40+ requested Sage titles made to us, but Sage’s catalog of over 1,000 peer reviewed journals. Coverage for each title starts from 1999, when applicable, and runs through the present so you have access to the latest issues of each Sage title. Sage journals will also appear in search results lists from EBSCO Discovery, so they will naturally show up when you’re researching from the library’s homepage.
With this addition, 87 of the requested titles are now available, more than cutting our list in half. However, since Sage Premier includes over 1000 titles, we’ve not only heavily addressed our requested titles wish list, but exceeded expectations and gone beyond it. We believe the new content is helpful for your studies, across all programs, whether you are a faculty or a student.
Visit Sage Premier now.
For a full list of titles added since the journal recommendation project, open this spreadsheet (Google Sheets).
If there are titles we are still missing you feel are vital to your field of teaching or study, fill out the Resource Recommendation Form.