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Unit 1
Cultural intelligence : Surviving and thriving in the global village by Thomas & Inkson
Please read chapter 1 and 2
Communication: Intercultural communication by Watson & Hill
Additional reference source:
Understanding intercultural interaction: An analysis of key concepts by Fitzpatrick
Recruited to play sports, and win a culture war by Dominus
Unit 2
Ten things every manager should know about nonverbal behavior by Carney
Teaching culture: Non-verbal intercultural blunders through expat eyes by Farcasiu
Cultural intelligence : Surviving and thriving in the global village by Thomas & Inkson
Please read Chapter 5
The handbook of intercultural discourse and communication by Paulston, Kiesling, & Rangel
Unit 3
Cultural differences in business communication by Cosman
Unit 4
Cross-cultural business communication: An anthropological approach toward diminishing geographic borders by Giang & Tian
Culture and its role in communication by Sen
We can’t talk about that at work!: How to talk about race, religion, politics, and other polarizing topics by Winters
Please read chapters 1 and 2
Unit 5
Intercultural readiness: Four competences for working across cultures by Brinkmann & van Weerdenburg
Please read chapters 1 - 3
Unit 6
Church communications: Methods and marketing by Allred
Intercultural readiness: Four competences for working across cultures by Brinkmann & van Weerdenburg
Please read chapter 7: What Makes an Organization Interculturally Competent
Unit 7
Organizational culture, perceived societal and organizational discrimination by Kwantes
Changing organizational culture from embedded bias to equity & inclusion by Wong
Diversity and inclusion in social service organizations: Implications for community partnerships and social work education by Cano
Unit 8
A Model for Institutional Equity
Advancing workplace diversity through the culturally responsive teamwork framework by Hopf, Crowe, Verdon, Blake, & McLeod
Fostering diversity and inclusion in the accounting workplace by Goldberg, Kessler, & Govern
Unit 9
Unbias: Addressing unconscious bias at work by Gordon
Please read chapters 1-3, & chapter 11
I’m biased and so are you. What should organizations do? A review of organizational implicit-bias training programs by Kim & Roberson
Unit 10
Do LGBT workplace diversity policies create value for firms? Hossain, Atif, Ahmed, & Mia
When great minds don’t think alike by Grandin
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