Notice: Upcoming System Maintenance
Two resources licensed by the PG Library, Academic Writer and Skillsoft Books, will see maintenance windows soon that will, unfortunately, cause downtime. The sources will be inaccessible during the system maintenance windows, so please plan ahead accordingly. Additionally, EZProxy, our authentication service, will see a system update that may cause some downtime. Below are details and messages from the vendors:
Academic Writer
From APA's Support team: Due to scheduled maintenance, Academic Writer will be unavailable on Monday, December 9, 2019 from 7:00 PM - 11:00 PM Eastern Standard Time. Please be sure to complete and save your work before then, as all services will be unavailable during that time. We apologize for any inconvenience this may cause.
Skillsoft Books
From Skillsoft's Support team: In the continuous effort to maintain a strong security and privacy posture, Skillsoft will conduct a series of infrastructure upgrades in the next few months. The upgrades require Skillsoft Books downtime due to the nature of the disruptive operation. It is our hope that the impact will be less in duration, however, in the interest of setting conservative expectations, up to 12-hours should be anticipated. We apologize for the inconvenience these extended maintenance windows will cause.
The maintenance windows are scheduled as follows:
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Saturday - December 14th, 2019: 7:00 AM – 7:00 PM Eastern Time
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Saturday - January 18th, 2020: 7:00 AM – 11:00 PM Eastern Time
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Saturday - February 8th, 2020: 7:00 AM – 7:00 PM Eastern Time
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Saturday - March 13th, 2020: 7:00 AM – 7:00 PM Eastern Time
EZProxy (Authentication)
System maintenance for EZProxy's United States Data Center is scheduled for December 15, 2019 from 1:00 AM - 05:20 AM Eastern Time. While no downtime has been indicated, as with any system update, there may be some period where authenticating into any licensed databases or resources may not be available during the window.
