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Website Updates: Improved "Ask Us" Feature and Guides Pages

by Matt Stevons on 2020-08-28T16:25:00-05:00 in Library News & Updates | Comments

Today the PG Library website launched two new enhancements.  First, the "Ask Us" tab on the right side of most pages on the PG Library's website and within EBSCO Discovery Service now links to several contact and self-service options instead of a simple email form.  The new support pop-up allows you to instantly see all of our available contact options, including chat, as well as search our F.A.Q. or click on some popular tools to self-assess the answer to your question, including a link to our orientation guide and APA's Academic Writer, the best self-service tool for your APA questions.  

Ask Us support options pop-up

Additionally, you can now browse through all of our subject, topic, and course guides from a single point:

Once on this new library guides hub, you will see options to browse guides by subject area (including related course guides) or by type, or see an alphabetical list of all guides.  

PG Library Guides hub

We hope you find these new contact and self-service options useful in your studies.  Please reach out to us should you have any questions.

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