Skip to main content

Library News Blog

Notice: Upcoming System Maintenance for Academic Writer and Skillsoft Books

by Matt Stevons on 2019-12-04T16:12:00-06:00 in Library News & Updates | Comments

Notice: Upcoming System Maintenance

Two resources licensed by the PG Library, Academic Writer and Skillsoft Books, will see maintenance windows soon that will, unfortunately, cause downtime.  The sources will be inaccessible during the system maintenance windows, so please plan ahead accordingly.  Additionally, EZProxy, our authentication service, will see a system update that may cause some downtime.  Below are details and messages from the vendors:

Academic Writer

From APA's Support team: Due to scheduled maintenance, Academic Writer will be unavailable on Monday, December 9, 2019 from 7:00 PM - 11:00 PM Eastern Standard Time. Please be sure to complete and save your work before then, as all services will be unavailable during that time. We apologize for any inconvenience this may cause.

Skillsoft Books

From Skillsoft's Support team: In the continuous effort to maintain a strong security and privacy posture, Skillsoft will conduct a series of infrastructure upgrades in the next few months. The upgrades require Skillsoft Books downtime due to the nature of the disruptive operation.  It is our hope that the impact will be less in duration, however, in the interest of setting conservative expectations, up to 12-hours should be anticipated.  We apologize for the inconvenience these extended maintenance windows will cause.

The maintenance windows are scheduled as follows:

  • Saturday - December 14th, 2019: 7:00 AM – 7:00 PM Eastern Time

  • Saturday - January 18th, 2020: 7:00 AM – 11:00 PM Eastern Time

  • Saturday - February 8th, 2020: 7:00 AM – 7:00 PM Eastern Time

  • Saturday - March 13th, 2020: 7:00 AM – 7:00 PM Eastern Time

EZProxy (Authentication)

System maintenance for EZProxy's United States Data Center is scheduled for December 15, 2019 from 1:00 AM - 05:20 AM Eastern Time.  While no downtime has been indicated, as with any system update, there may be some period where authenticating into any licensed databases or resources may not be available during the window.  

 Add a Comment


  Recent Posts

Academic Writer Updating to APA Style 7th Edition in August
Academic Writer is getting a big update on August 3, 2020, that will require some downtime. After the update, it will reflect APA Style 7th Edition rules. Read this story for more information, including a link to a new guide on using this resource.
Library Chat Availability Expanding to 7 Days a Week
The PG Library is happy to announce expanded librarian chat service hours, including weekend availability! The new service hours start Wednesday, April 22, 2020. Read this story for more details and specific daily hours.
New Database Trials available for Business & Psychology Programs
During the month of April, the PG Libary has set up free temporary access to three different resources: IBISWorld, Mental Measurements Yearbook, and APA PsycTests. Read this blog entry for more details and links.
New Guide to Social Services Resources Available
A new Guide to Social Services is available that links to health, housing, nutrition, and other assistance programs in each state, as well as links to national sources and program search tools. Read for more information and a link to the guide.
New Personalization Feature: MyEBSCOhost now allows Sign-in with Google
Personalize your search experience when using EBSCO Discovery Service with a free My EBSCOhost account. Available now, you can sign in with your Google account in EBSCO. Read this blog post for more information on this new feature.


Enter your e-mail address to receive notifications of new posts by e-mail.


  Return to Blog
This post is closed for further discussion.